Privacy Policy

Last updated: August 4, 2026

1. Introduction

Scale ORM Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website scaleorm.com or engage our services.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email address, phone number)
  • Company and professional information
  • Information you provide in contact forms or audit requests
  • Usage data (pages visited, time spent, IP address, browser type)
  • Communications you send to us

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Respond to your inquiries and deliver reputation audits
  • Send periodic emails with industry insights (only if you subscribe)
  • Comply with legal obligations
  • Analyze website usage to improve user experience

4. Confidentiality

All client information shared with Scale ORM is treated with absolute confidentiality. We execute Non-Disclosure Agreements (NDAs) with all clients and do not share client information with third parties except as required to deliver our services (e.g., legal counsel, platform partners) or by law.

5. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services including Google Analytics, Microsoft Clarity, and Brevo for email delivery. These services have their own privacy policies governing how they handle data.

7. Your Rights

Depending on your jurisdiction, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, opt-out of marketing communications, and data portability. To exercise these rights, contact us at privacy@scaleorm.com.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: privacy@scaleorm.com